Each year, Epicor Insights brings together some of the brightest minds in technology, industry, and innovation and this year was no exception. Held in Las Vegas, Insights 2025 was more than just a gathering; it was a declaration of intent for the future of ERP, digital transformation, and leadership in the age of AI.
From powerful keynote moments to hands-on product sessions, the event reaffirmed one critical truth: technology is only as impactful as the people it empowers. And for us at Index, a long-standing Epicor partner, this was a message that truly resonated.

Strategic Resilience & Global Growth: Insights from Steve Murphy
Epicor CEO Steve Murphy brought forward a vital message of strategic positioning and responsibility. As global trade, labor, and supply chain dynamics shift, Epicor continues to stand strong as a growth partner to manufacturers and distributors worldwide.
His address reinforced three key takeaways that shape our path forward:
- Global Momentum: Epicor’s continued international growth signals the strength and relevance of its solutions in diverse markets.
- Responsible AI: With a nuanced approach to AI, Epicor is thoughtfully integrating intelligence that supports real-world challenges without sacrificing control or accountability.
- Trusted Partnership: In a volatile global economy, Epicor stands as a steady ally, something Index is proud to reflect through every implementation and industry engagement we lead.
Staying True to People: Leadership Lessons from Coach Prime
One of the most striking voices at the event was that of Coach Prime, whose powerful keynote underscored the value of authenticity, loyalty, and preparation. His reminder that leaders must “stay true to who they are” while equipping their teams with the right tools and training was deeply relevant to the world of enterprise technology.
In a time when automation is rising and business models are evolving; leadership must remain grounded in purpose and trust. At Index, we echo this philosophy. Our role as ERP solution providers is not just to implement systems, but to equip teams to lead, adapt, and thrive in rapidly changing environments.


Cognitive ERP: AI That Empowers, Not Replaces
Equally compelling was the vision shared by Vaibhav Vohra, Chief Product and Technology Officer at Epicor. His unveiling of Epicor’s 3-year vision for Cognitive ERP was both inspiring and reassuring.
As Vaibhav put it: “Throughout my career I’ve seen companies make a fundamental choice. 1) Chase the world of the autonomous and replace people, or 2) empower our talent to create value and focus on strategy. We pick #2.”
This is more than a product evolution, it’s a paradigm shift. The new Epicor Prism platform is redefining ERP as an intelligent flow, connecting makers, movers, and sellers with AI-driven insight, while keeping the human at the center. This aligns with our own commitment at Index: to digitize and automate without compromising the value of human intelligence and intuition.
A Shared Vision
As CEO of Index, I left Insights 2025 energized and aligned. The future of ERP is not just about technology, it’s about enabling bold leadership, empowering workers, and fostering communities of growth. This event reaffirmed our belief that collaboration, innovation, and authenticity are the key drivers of success. The conversations and announcements at Epicor Insights 2025 not only validated our direction, they amplified our responsibility to continue being agents of meaningful change.
Whether it’s through GoCast for precast concrete optimization, GoEHS for digital safety and compliance, or full-scale Epicor Kinetic implementations, we are more committed than ever to helping businesses build smarter, more resilient operations with Epicor as our trusted foundation.
To our global community of makers, movers, and sellers, let’s build smarter, stronger, and more resilient businesses together.